How Amazon Sellers Can Offer Warranties to Their Customers
Over the last year, the GetReviews team has noticed a significant trend amongst e-commerce sellers, and that is offering warranties to customers. It helps boost customer confidence and gives your products that edge in customer support.
Here's how you can effectively offer warranty on your products as an Amazon seller.
Why offer warranties on Amazon?
Builds trust: According to Loop, 93% of consumers say they’re more likely to purchase from retailers offering product quality guarantees or warranties. They want to purchase from sellers who stand behind their products.
Gives you a competitive edge: By offering a warranty, it gives your listing a competitive edge over similar products who may not be offering one.
Increase conversion: As stated in a 2021 report from Get Mulberry, 47% of shoppers are more likely to choose a brand if they offer product protection plans, and 32% would not make a purchase if the brand didn’t offer protection plans. When shoppers know they have warranty, it can act as a safety net just in case of any unexpected situations.
How to Offer Warranties on Amazon
A simple way to offer warranty for your products as an Amazon seller is to include a warranty card in your product package. On this warranty card, you can place a QR code or URL for the customer to easily register/activate their warranty.
An example of a warranty card is:
We recommend visiting Insert Booth, a directory of different package inserts that real brands are using.
Once customers scan the QR code, they can land on a page where customers can activate their warranty. Here comes GetReviews, we provide the funnel technology that allows customers to activate their warranty once they scan the QR code.
Other Resources
Here are some other resources to help you in setting up your GetReviews account and surveys:
What is GetReviews.ai?
GetReviews.ai is a tool designed for e-commerce sellers on Amazon, Walmart, and more to increase post-purchase customer engagement platform through QR codes, and survey flows and help generate more authentic, compliant product reviews and build stronger relationships with their customers after every sale.
Book a demo today to learn more: