How to Enable Notifications on Your GetReviews Survey
Your GetReviews survey is now live and collecting reviews - great! Now comes the exciting part: seeing what your customers have to say about your products. Instead of manually checking your dashboard every so often, here are the methods on how to enable notifications on your GetReviews survey, so that you're notified in real-time.
How to Enable Notifications on Your GetReviews Survey
1) Default Notifications
If your validation method is set to Manual and there are reviews that you need to verify for the giveaway to be sent to the customer, you will receive automated emails daily at 12 PM Eastern Standard Time.
2) Slack Integration
To be notified in real-time every time a customer completes your survey form, you can enable our integration with Slack to get instant channel pings for new reviews.
To set up this integration, you follow the steps here.
3) Google Sheets Integration
With our Google Sheets integration, it will automatically log all survey responses in real-time. This is perfect for organizing data or sharing the responses with your team.
To set up the integration with Google Sheets in just a few clicks, follow the guide here. Once integrated, every new survey submission will be automatically added as a new row in your sheet.
You can then configure the sheet to be notified by email whenever a new row is added. Here's how:
1. Open the Google Sheet connected to your GetReviews survey
2. Click Tools > Notification settings > edit notifications
3. Set the desired notification rules, such as if you would like to be notified right away or on a daily basis > click Save.
These methods will give you a real-time alert when your customers complete your survey.
Other Resources
Here are some other resources to help you in setting up your GetReviews account and surveys:
What is GetReviews.ai?
GetReviews.ai is a tool designed for e-commerce sellers on Amazon, Walmart, and more to increase post-purchase customer engagement platform through QR codes, and survey flows and help generate more authentic, compliant product reviews and build stronger relationships with their customers after every sale.
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