Introducing Inline Email Review Surveys
As designer Golden Krishna reminds us, "the best interface is no interface."
Sure, slick review funnels are great for complicated sequences like handling giveaways, verifying order numbers, and supporting multiple marketplaces.
But for the rest of us, don't we just want... erm, more reviews? Why should customers have to fill in forms on a website?
Introducing Inline Reviews
Starting today, outbound email campaigns will request customer feedback (review + star rating) directly from your customer's email inbox.
No website forms, no order verification, and no spam. Since only verified customers receive these email requests, all their relevant contact details are pre-filled via Customer Auto-Detection.
Troubleshooting
Marketplace review collection
If you need customers to leave a review on a 3rd party website, for example Amazon.com, inline review funnels are not a good solution as they only save the review to your own account (which can be downloaded or displayed via our Embeddable Widget). To use Outbound Campaigns with the requirement to leave reviews on 3rd party platforms, email support@getreviews.ai and we'll disable the inline email form.
Giveaways
Typical GetReviews survey funnels allow your customers to pick an incentive as a thank-you for their feedback, assuming you link one to your products. However, inline email forms do not support choosing a giveaway. To use Outbound Campaigns with giveaways, email support@getreviews.ai and we'll disable the inline form, forcing your customers to fill out the review funnel on our website.
Other Resources
Here are some other helpful guides to get you started with GetReviews.
What is GetReviews.ai?
GetReviews.ai is a tool designed for e-commerce sellers on Amazon, Walmart, and more to increase post-purchase customer engagement platform through QR codes, and survey flows and help generate more authentic, compliant product reviews and build stronger relationships with their customers after every sale.
Book a demo today to learn more: