As shoppers fill out your GetReviews survey, how do you know if they're actually reviewing you on Amazon?
Until now, each review had to be checked 1 by 1. In one browser tab, you have GetReviews open, and in the other tab, an Amazon product details page.
That changes today. Customers on our Individual or higher tier plan qualify for automatic review verification.
How it works
Email support@getreviews.ai to enable the feature on your account
Every 10 minutes, our backend grabs recent* reviews for Amazon** products added to your GetReviews survey
Each review is checked against published reviews for that Amazon ASIN
If the review is found, a "Found Externally" badge will be present in your Validation Center
* Amazon witholds new reviews from publication for 3-5 days, so we don't check reviews immediately after their creation in our database. We delay the check to reduce false negatives.
** This feature is currently enabled for the Amazon USA, UK, Canada, Italy, and Australia regions, with more regions and marketplaces coming soon.
UPDATE as of November 2024: This feature has been disabled.