Advice and answers from the GetReviews.ai team

Products

A product is the item that your customer purchased from you on the marketplaces you sell on. A product has unique attributes associated with it that enables the GetReviews process to work. Let's go over what these are while learning how to create a product in GetReviews.

  1. On the products page, click "Add Product"
    Add Product
  2. Complete the fields to create a product
    Create a product
    1. Product Name: This is the name of your product. This will be how your customer identifies the product they purchased, so be sure that the product name matches the product name on the marketplace they purchased your product on.
    2. Eligible Giveaways: Eligible giveaways are the items that you would like to make eligible for your customer to claim as their free gift offering for purchasing this product. For example, if a customer purchased this product from you, what would you like them to be able to select as their free gift? This section is where you define that.
    3. Product Image: This is an image of your product. Similar to the product name, the product image will display once your customer selects the product they purchased on your survey, so be sure this product image matches the product image on the marketplace that your customer purchased your product on.
    4. Product ID: Input the product ID for the marketplace(s) that you're selling this product on. If a product has a product ID populated, and if that product is assigned to a survey, the customer will be able to select which marketplace they purchased this product from. For example, if you populate Amazon and Walmart product IDs, then if the customer selects this product as the product they purchased, they will be asked where they purchased this product from (Amazon or Walmart?)

    Finding marketplace IDs

    Amazon: the ASIN, or Amzon Standard Identification Number, is available within your Amazon seller account or by visiting your product's public sales page. Simply grab the value after "/dp/" in the URL. For example, in the url:

    https://www.amazon.com/Sovereign-Individual-James-Dale-Davidson-ebook/dp/B00AK9IXXM/ref=sr_1_1?crid=3QCIW8DBLLMAC
    The ASIN is B00AK9IXXM

    Petco: the URL Slug is available from your Petco.com online listing URL. For example, in the url:

    https://www.petco.com/shop/en/petcostore/product/natural-dog-company-wild-alaskan-salmon-oil-for-dogs-32-fl-oz-3673286
    The URL Slug is natural-dog-company-wild-alaskan-salmon-oil-for-dogs-32-fl-oz-3673286

    Tractor Supply: the URL Slug is available from your TractorSupply.com online listing URL. For example, in the url:

    https://www.tractorsupply.com/tsc/product/wood-fuel-pellets-40-lb
    The URL Slug is wood-fuel-pellets-40-lb

    TJ Maxx: the URL Slug is available from your TJMaxx.com online listing URL. To find it, you must search for your product's name directly in the search bar, versus navigating to it from a category. After finding your product, note the full URL. For example:

    https://tjmaxx.tjx.com/store/jump/product/Cvc-Fleece-Crew-Neck/1000671920?colorId=NS10642248&pos=1:4&Ntt=ADIDAS%20GOLF&bsp=1
    The URL Slug for this product is the text after "/product/", but before "?", thus: Cvc-Fleece-Crew-Neck/1000671920

    HomeGoods: the URL Slug is available from your HomeGoods.com online listing URL. To find it, you must search for your product's name directly in the search bar, versus navigating to it from a category. After finding your product, note the full URL. For example:

    https://www.homegoods.com/us/store/jump/product/10oz-Winter-Pine-Mushroom-Candle/7000019948?colorId=NS9861226&pos=1
    The URL Slug for this product is the text after "/product/", but before "?", thus: 10oz-Winter-Pine-Mushroom-Candle/7000019948

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