Advice and answers from the GetReviews.ai team

Products

A product is an item your customer purchases, either via a marketplace or directly from your website. Each product has unique attributes that enable the GetReviews process to work. Let's go over what these are while learning how to create a product in GetReviews.

  1. On the products page, click "Add Product"
  2. Complete the fields to create a product
    1. Product Name : This is the name of your product. This will be how your customer identifies the product they purchased, so be sure that the product name matches the product name on the marketplace they purchased your product on.
    2. Eligible Giveaways : Eligible giveaways are the items that you would like to make eligible for your customer to claim as their free gift offering for purchasing this product. For example, if a customer purchased this product from you, what would you like them to be able to select as their free gift? This section is where you define that.
    3. Product Image : This is an image of your product. Similar to the product name, the product image will display once your customer selects the product they purchased on your survey, so be sure this product image matches the product image on the marketplace that your customer purchased your product on.
    4. Product ID : Input the product ID for the marketplace(s) that you're selling this product on. If a product has a product ID populated, and if that product is assigned to a survey, the customer will be able to select which marketplace they purchased this product from. For example, if you populate Amazon and Walmart product IDs, then if the customer selects this product as the product they purchased, they will be asked where they purchased this product from (Amazon or Walmart?)

    Finding Product IDs

    If you sell products on your own custom-coded website, you can provide any internal value on the GetReviews "New Product" interface. But for platforms listed below, it's critical you provide us the correct Product ID for GetReviews to properly redirect your customer to complete their review.

    Angi (Angie's List)

    The Business ID is available by initiating a new review on your Angi listing URL. To find it, you must first visit your company's profile. For example:

    https://www.angi.com/companylist/us/ma/worcester/home-improvement-on-a-budget-inc-reviews-9627128.htm
    Scroll down and click the "Write a review" button, then note the new URL. For example:
    https://www.angi.com/write-review/24554076
    Your Angi Business ID is the text after "/write-review/", thus: 24554076 .

    Amazon , Amazon UK , Amazon CA , Amazon AU

    The ASIN, or Amzon Standard Identification Number, is available within your Amazon seller account or by visiting your product's public sales page. Simply grab the value after "/dp/" in the URL. For example, in the url:

    https://www.amazon.com/Sovereign-Individual-James-Dale-Davidson-ebook/dp/B00AK9IXXM/ref=sr_1_1?crid=3QCIW8DBLLMAC
    The ASIN is B00AK9IXXM

    Better Business Bureau

    The URL Slug is available from your BBB online listing URL. To find it, you must visit your company's profile. Note the full URL. For example:

    https://www.bbb.org/us/ga/atlanta/profile/restaurants/jimmy-johns-0443-27755680
    The URL Slug is the text after "bbb.org/", thus: us/ga/atlanta/profile/restaurants/jimmy-johns-0443-27755680

    Capterra

    The Product Review ID is available by interacting with your Capterra listing. To find it, you must first visit your company's profile. For example:

    https://www.capterra.com/p/10002417/GetReviews-ai/
    Next, click "Write a Review!" next to your company's name and star rating at the top. Examine the new URL:
    https://reviews.capterra.com/new/278451
    Your Product Review ID is the trailing number at the end of the URL. In the above example: 278451

    Facebook Fan Page

    The URL Slug is available from your Facebook business profile. For example:

    https://www.facebook.com/usefomo
    The URL Slug is the text after "facebook.com/", thus: usefomo

    G2 Crowd

    The Product URL Slug is available from your G2 Crowd business profile. For example:

    https://www.g2.com/products/getreviews-ai/reviews
    The URL Slug is the text after "products/" but before "/reviews", thus: getreviews-ai

    HomeGoods

    The URL Slug is available from your HomeGoods.com online listing URL. To find it, you must search for your product's name directly in the search bar, versus navigating to it from a category. After finding your product, note the full URL. For example:

    https://www.homegoods.com/us/store/jump/product/10oz-Winter-Pine-Mushroom-Candle/7000019948?colorId=NS9861226&pos=1
    The URL Slug for this product is the text after "/product/", but before "?", thus: 10oz-Winter-Pine-Mushroom-Candle/7000019948

    Petco

    The URL Slug is available from your Petco.com online listing URL. For example, in the url:

    https://www.petco.com/shop/en/petcostore/product/natural-dog-company-wild-alaskan-salmon-oil-for-dogs-32-fl-oz-3673286
    The URL Slug is natural-dog-company-wild-alaskan-salmon-oil-for-dogs-32-fl-oz-3673286

    Shopify

    The URL Slug is available from your Shopify store's online listing URL. For example, in the url:

    https://shop.perfectketo.com/products/nola-bars
    The URL Slug is nola-bars

    TJ Maxx

    The URL Slug is available from your TJMaxx.com online listing URL. To find it, you must search for your product's name directly in the search bar, versus navigating to it from a category. After finding your product, note the full URL. For example:

    https://tjmaxx.tjx.com/store/jump/product/Cvc-Fleece-Crew-Neck/1000671920?colorId=NS10642248&pos=1:4&Ntt=ADIDAS%20GOLF&bsp=1
    The URL Slug for this product is the text after "/product/", but before "?", thus: Cvc-Fleece-Crew-Neck/1000671920

    Tractor Supply

    The URL Slug is available from your TractorSupply.com online listing URL. For example, in the url:

    https://www.tractorsupply.com/tsc/product/wood-fuel-pellets-40-lb
    The URL Slug is wood-fuel-pellets-40-lb

    Trustpilot

    The URL Slug is available from your Trustpilot.com online listing URL. For example, in the url:

    https://www.trustpilot.com/review/muziker.com
    The URL Slug is muziker.com

    Walmart

    The Product ID is available from your Walmart.com online listing URL. To find it, visit your product details page and note the URL. For example:

    https://www.walmart.com/ip/Veken-5-Setting-High-Pressure-Shower-Head-12-inch-Rain-Shower-Head-with-Handheld-and-Hose-Chrome/1312090503
    The Product ID for this product is the integer (number) after the product name, following the slash. Thus: 1312090503

    Yelp

    The Biz URL Slug is available from your Yelp.com online listing URL. To find it, you must visit your company's profile. Note the full URL. For example:

    https://www.yelp.com/biz/jenis-splendid-ice-creams-atlanta-5
    The Biz URL Slug for your Yelp profile is the text after "/biz/", thus: jenis-splendid-ice-creams-atlanta-5