Advice and answers from the team


Automatically fulfill product giveaways from your inventory in Shiphero with the Shiphero integration. Learn how to configure this below.

On Shiphero:

Create a Shiphero Access Token

  1. Login to Shiphero
  2. Once logged in, hover over “My Account” in the navigation and select “Users”
  3. In the top right corner, click the “+ Add Third-Party Developer” button
  4. Enter “GetReviews” for the first name, “Integration” for the last name, and "[email protected]" as the email
  5. Click the “Add Developer” button
  6. On the resulting page, you will see an Access Token and Refresh Token value. Copy both of these values to a word processor, you will need these later. ( Note : you will only see the access token value once, so please be sure to copy it correctly.)
  7. Click “Update Developer” to save this token.

Enable ShipHero Integration on GetReviews

  1. Visit the Integrations Library
  2. Locate the Shiphero integration and click "Configure"
  3. Tick the "Enabled" checkbox
  4. Paste the Access Token and Refresh Token generated on Shiphero
  5. Click "Save"

Enable Shiphero Integration on Survey

  1. Visit the Surveys page
  2. Next to the survey you would like to Shiphero to fulfill products from, click “Edit”
  3. Scroll down to the "Integrations" section
  4. Enable Shiphero as an integration
  5. Click "Save"

Once all of the above steps are complete, when a customer completes your survey, Their shipping data along with the free gift they selected, will be sent to Shiphero for automated fulfillment.


  1. Your GetReviews Giveaway SKU value must match your Shiphero Product SKU value. If the SKU values do not match, the automation will fail and an order will not be created.
  2. All Shiphero orders created by GetReviews are tagged with the word "GetReviews"