Advice and answers from the GetReviews.ai team

Order Numbers

Depending where you purchased an item, it may take a couple quick steps to find the confirmation ID (order number) and provide it to a GetReviews survey. But it will be worth the reward!

TikTok Shop

To find the order number for the order you made through TikTok Shop:

  1. Go to your TikTok profile
  2. Click "Your orders"
  3. In the top left, click the tab "Orders"
  4. Select the order that you purchased. Under the Order details, you will see your order number.

Shopify

To find the order number for the order you made through Shopify:

  1. Order Confirmation Page: After placing an order, you will be directed to an order confirmation page where you can view your order number.
  2. Order Confirmation Email: Shopify automatically sends a confirmation email to you after placing an order, which includes the order number.
  3. Customer Account: If you have an account with the Shopify store, you can view your order history and order numbers by logging in and accessing your account.
  4. Order Invoice: The order invoice that is included in the shipping confirmation email also contains the order number.