Collect authentic videos from real customers using your products.
Collect authentic video from customers you already have through QR codes and post-purchase campaigns — creating a scalable source of UGC for social, ads, product pages, and more.
Stop sourcing every creator one at a time. Turn customers who already bought your product into a repeatable source of content.
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Customer Records
Content Library
Recent Submissions
795,768+
Reviews Processed
500+
Ecommerce Brands
Mobile-First,
No App Needed
Submission Flow
Reviews + Feedback
+ UGC
One Platform
Real Customers
Collect content from people who actually bought your product.
Authentic Video
Get natural customer-created product content.
Easy to Scale
Create repeatable campaigns instead of finding creators one at a time.
Built for Ecommerce
Use UGC collection across your ecommerce customer journey.
Traditional UGC often means finding creators, negotiating rates, shipping free products, waiting for content, and repeating the process again.
GetReviews lets brands collect content from customers who are already buying and using their products.
Turn your existing customer base into an ongoing source of authentic video content.
“GetReviews is great for getting reviews. It is the only solution we have found that actually works. This software is worth every penny. It does exactly what it is supposed to do and produces results.”
Cosmetics Brand
GetReviews Customer, USA
Purchase → Invite → Record → Content
The customer receives their order.
Reach customers through a QR code experience or supported post-purchase campaign.
The customer records or uploads authentic product content directly from their phone.
The submitted video appears inside GetReviews for your team to review and use.
Customers do not need to download an app. They can participate directly from their phone, making it easy to submit authentic product videos.
Your Brand · UGC Campaign
Show us how you use it!
Record a short video of your product in action.
Branded Campaign Opens
Instructions / Prompt
Record or Upload
Submit Video
Confirmation / Reward
if configured
Enter via QR or Campaign Link
Add QR codes to:
Customers scan and enter the UGC flow.
Invite customers after purchase through supported GetReviews post-purchase campaign flows.
UGC collection can become part of the normal customer journey.
Campaigns can include optional rewards or incentives where configured and appropriate. Any reward should be tied to participation, not to whether the customer's video is positive or what they say about the product.
Traditional UGC
GetReviews UGC
Every campaign is different, but customer submissions typically fall into a few common formats.
Example: Unboxing
Example: Testimonial
Example: Product Demo
Example: Lifestyle Usage
Example: Social-Style Video
Illustrative content types — actual submissions vary by campaign and product.
Customer-created product videos for organic or paid content.
Use authentic product-focused content in your TikTok Shop marketing strategy.
Turn customer experiences into short-form social content.
Test authentic customer videos in paid social creative.
Add real customer content to ecommerce product experiences where appropriate.
Use UGC across your store, landing pages, and marketing.
Reuse customer content in retention campaigns.
Build a library of authentic content for ongoing posting.
Capture customer consent and content-usage permissions during the submission process so your team knows which content is approved for marketing use.
Supported campaigns can also collect customer-created social content submissions in addition to direct video uploads.
Build an organized library of videos submitted by real customers instead of managing content across email, DMs, spreadsheets, and individual creators.
Content Library
Filter: All Campaigns
Jordan M.
Pending ReviewAlicia R.
ApprovedTrevor S.
ApprovedPriya K.
Pending ReviewGet More Than Content From Every Customer
UGC is part of the broader GetReviews platform. Collect customer video, reviews, feedback, and surveys from the same post-purchase experience.
Built for ecommerce brands selling through Shopify, Amazon, TikTok Shop, Walmart, DTC, and other channels.
Turn post-purchase customer interactions into authentic content.
Need more creative without constantly hiring new creators.
Turn existing order volume into a potential source of UGC.
Build a growing library of authentic product content.
Test real customer content in paid campaigns.
Create a stronger pipeline of short-form product content.
Turn customers who already bought and use your products into a scalable source of authentic content.
UGC, or user-generated content, is content created by real customers or users rather than by the brand itself.
Brands can invite customers through QR code experiences and supported post-purchase campaigns. Customers can then record or upload their video directly from their phone.
No. The experience is designed to work directly from the customer's mobile device.
Yes. That is one of the main purposes of GetReviews UGC — turning existing customers into a source of authentic product content.
GetReviews can capture customer consent and content-usage permissions during submission. How the content can be used depends on the permissions and campaign terms collected from the customer.
Supported campaigns can also collect customer-created social content submissions in addition to direct video uploads.
No. The UGC product is designed for broader ecommerce brands, including Shopify, Amazon, TikTok Shop, Walmart, and DTC sellers.
Yes. GetReviews supports both review collection and UGC campaigns.
Stop searching for every piece of content one creator at a time. Turn your existing customers into an ongoing source of authentic product videos.
