Locate the list you would like to send respondent data to, or create a new GetReviews exclusive list.
Click the ⋮ (3 dots) icon on the right side of the list and then click "List Settings"
Click the 'Consent' tab on the left side and ensure the "Opt-in process" is set to Single opt-in.
If this list is used elsewhere and you prefer double opt-in, we suggest making a new list exclusively for GetReviews.
Then set up a Klaviyo automation that copies profiles from this GetReviews list to your master Klaviyo lists/automations upon entry.
Finally, click the the 'List details' tab on the left side. Your list's ID will be near the top of this screen (see image below)
Locate the Klaviyo integration and click "Configure"
Tick the "Enabled" checkbox
In the API Key text box, paste the API key generated from Klaviyo
Leave the "Extra attributes to include" text box empty if you only need the first/last name, email, and location of your reviewer. A full list of attributes is here.
Choose a Dispatch Mode (immediate or after validation)
Next to the survey you would like to export respondent data to Klaviyo from, click “Edit”
Scroll down to the "Integrations" section
Enable Klaviyo as an integration
Paste the List ID
Click "Save"
Once all of the above steps are complete, when a customer completes your survey, their data will be automatically sent to the Klaviyo list you've defined above.
To simplify the creation of GetReviews-specific automations inside Klaviyo (beyond the list scoping steps above), as of March 17 2024 we also add a custom "$source" property of "GetReviews" on each created profile.
Extra Attributes
The following attributes may be comma-separated in the 'Extra attributes to include' text box to expand the dataset we send to your Klaviyo list.
marketing_opt_in (true/false)
rating (ex: 5)
review (ex: This product rocks!)
product.name (ex: Super Pills)
product.asin
giveaway.name
giveaway.sku
marketplace.name (ex: Petco, Amazon.co.uk)
marketplace.keyname (ex: petco, amazon_uk)
Putting all this together, if you'd like to send a reviewer's first name, last name, email, city, marketplace, and product SKU to Klaviyo you can input this into the 'Extra attributes to include' text box inside GetReviews > Integrations > Klaviyo:
marketplace.name,product.asin
(first name, last name, email, phone number, and city are already included by default)