There are 2 ways to start growing your testimonials and conversion rate with GetReviews. We call them account types.
Self service accounts work as you'd expect -- register with an email/password, import products from marketplaces like Amazon, build a survey, and distribute it to shoppers.
Managed accounts have the same moving pieces, except the setup tasks are done for you by humans on the GetReviews team.
We've watched 100s of brands spend weeks or months onboarding to GetReviews, despite our friendly interface and live support. Customers sometimes struggle to set metrics-backed review goals, configure high-converting survey funnels, or automate integrations.
These accounts perform worse than our power users, and they also require the most support. So we needed a way to align incentives.
New customers who select the "Managed" account type receive the following:
Our team will personally complete each of the above tasks to your specifications and send weekly reports until GetReviews surveys are being distributed to your shoppers.
Pricing is simple -- our published rates ($20-$400 /month) plus a one time Setup Fee.
For customers who prefer Managed accounts, this table calculates our Setup Fee:
| Days to Go Live* | 1-Time Fee |
| 91+ | $149 |
| 61-90 | $249 |
| 31-60 | $349 |
| 1-30 | $499 |
*Go Live - usually synonymous with your next inventory replenishment (restock) date. Our highest performing customers use package inserts which requires this logistics coordination. For brands who self-fulfill, "Go Live" is more flexible.
Example Scenario
You watch or schedule a GetReviews demo on August 10th, but aren't restocking Amazon inventory until November 15th.
The $149 setup fee (90+ days away) will instantly unlock an active account for testing and
our team will set up all your products, surveys, package inserts, giveaways (optional),
and automations long before your Black Friday / Cyber Monday inventory begins shipping to customers.
Power users, including agencies and holding brands, quickly become experts in GetReviews' functionality thanks to the sheer volume of their work -- dozens of products, surveys, giveaways, and automations.
If you identify as a self-starter, you may prefer to onboard to GetReviews without our team's hands-on assistance. Here are the pros and cons of this arrangement:
Pricing is simple -- our published rates ($20-400 /month) plus a 50% premium. So the $20 plan becomes $30, etc. No Setup Fee, cancel anytime.