There are 2 ways to start growing your testimonials and conversion rate with GetReviews. We call them account types.
Self service accounts work as you'd expect -- customers can easily create an account, select their desired plan, and start setting up their account and surveys right away with no delays. This option is perfect for those who prefer a hands-on approach and are comfortable with setting up their account themselves.
Managed accounts have the same moving pieces, except the setup tasks are done for you by humans on the GetReviews team. This ensures a smooth start without much effort on their part.
We've watched 100s of brands spend weeks or months onboarding to GetReviews, despite our friendly interface and live support. Customers sometimes struggle to set metrics-backed review goals, configure high-converting survey funnels, or automate integrations.
These accounts perform worse than our power users, and they also require the most support. So we needed a way to align incentives.
New customers who select the "Managed" account type receive the following:
Our team will personally complete each of the above tasks to your specifications and send weekly reports until GetReviews surveys are being distributed to your shoppers.
For customers who prefer Managed accounts, this table calculates our Setup Fee:
| Days to Go Live* | 1-Time Fee |
| 91+ | $149 |
| 61-90 | $249 |
| 31-60 | $349 |
| 1-30 | $499 |
*Go Live - usually synonymous with your next inventory replenishment (restock) date. Our highest performing customers use package inserts which requires this logistics coordination. For brands who self-fulfill, "Go Live" is more flexible.
Example Scenario
You watch or schedule a GetReviews demo on August 10th, but aren't restocking Amazon inventory until November 15th.
The $149 setup fee (90+ days away) will instantly unlock an active account for testing and
our team will set up all your products, surveys, package inserts, giveaways (optional),
and automations long before your Black Friday / Cyber Monday inventory begins shipping to customers.
Power users, including agencies and holding brands, quickly become experts in GetReviews' functionality thanks to the sheer volume of their work -- dozens of products, surveys, giveaways, and automations.
If you identify as a self-starter, you may prefer to onboard to GetReviews without our team's hands-on assistance. Here are the pros and cons of this arrangement: